Contact us
Service status: online forms and planning systems
You can report an issue, make an application, a payment or a request online below without needing to contact us by phone or in person.
You can also 'ask ELLIS' - our intelligent chatbot - a 24-hour service available on every page of our website.
Changes to our Council Tax, Housing Benefits, and Business Rates systems
- Your Council Tax explained
- What happens if I can't pay my Council Tax?
- Who has to pay Council Tax?
- Council Tax discounts and premiums
- Council Tax exemptions
- Council Tax - exceptional hardship payments
- Difficulty paying your Council Tax?
- Request a Council Tax refund
- Change of address
- Check your Council Tax band
- Where your Council Tax goes
Animals and pets
- Apply for an animal welfare licence
- Report dog fouling
- Report a dead animal in the Lewes district
- Report a dead animal in Eastbourne
- Book a pest control service - service suspended
- Report an issue with a dog bin
- Report lost and found dogs
- Report an issue with a dog
Anti-social behaviour
- Report a noise nuisance
- Report graffiti or vandalism
- Report fly-tipping or dumped rubbish
- Report litter, leaves or weeds on the street
- Report broken glass or other hazards
- Report needles and drug waste in a public place
- Report a bonfire
- Report a smell or odour issue
- Report damage to playground equipment
Benefits and grants
- Apply for housing benefit or Council Tax reduction
- Apply for a Discretionary Housing Payment
- Let us know about a change in your circumstances
- Apply for a homeowner grant or loan
- Benefit calculator- how much am I entitled to?
- Report benefit fraud
Bins, waste and recycling
- Report a missed collection
- Track the status of your missed bin report
- Report a lost, stolen or damaged bin
- Sign up for a garden waste collection service
- Find your collection day
- Order a replacement bin
- Request an assisted collection
- Bulky waste collections
- Request or change a clinical waste collection
- Request or change a sharps collection
- Report fly tipping or dumped rubbish
- Report a problem with a public litter bin
- What can I put in my bin?
- Recycling points and bring sites
- Disposing of hazardous waste (like batteries, electrical, asbestos)
- Request help for a volunteer litter pick
Business rates
- Pay business rates
- Notify us of a new business
- Notify us of leaving a business property
- Relief and unoccupied properties
Committees
- Calendar of meetings
- Attending and speaking at public meetings
- Agendas and minutes of committee meetings
- Who are my ward councillors?
Council Tax
- Pay your Council Tax
- Difficulty paying your Council Tax?
- Set up a direct debit
- Tell us you are moving
- Tenants moving in or out
- Apply for a single person discount
- Apply for a Council Tax discount or exemption
- Check your Council Tax band
- Notify us of a change in circumstances
Councillors
- Who are my ward councillors?
- Who is the mayor of Eastbourne?
- Who is the chair of Lewes district?
- Who is my MP?
- Make a complaint against a councillor
Crematorium and cemeteries
- Contact the bereavement service
- How to register a death
- Arrange a funeral
- Information about the crematorium
Compliments and complaints
Elections and voting
- Register to vote
- Upcoming elections
- Election results
- New Voter ID Requirements from May 2023
- All election and voting pages
Freedom of information
- Make a freedom of information request
- Information on making a freedom of information request
- How we manage our business and finances
- Open data
Green spaces, parks and allotments
- Apply for an allotment
- Report an abandoned vehicle
- Report fly tipping or dumped rubbish
- Report graffiti and vandalism
- Report litter
- Report broken glass or other hazards
- Report needles and drug waste in a public place
- Report an issue with a public litter bin
- Report dog fouling
- Report a problem with a dog bin
- Find, or report a problem with public toilets
- Report damage to playground equipment
Housing and council tenants
- Pay your rent
- Apply for housing
- How to claim Housing Benefit or Council Tax Reduction
- Apply for a garage
- Report or request a repair to be made
- Request permission to alter property
- Apply for Discretionary Housing Payment
- Apply for the Right to Buy scheme
- Private sector housing loans and grants
- Report a private housing problem - read this guidance first
- Report broken glass or other hazards
- Report needles and drug waste in a public place
- Report damage to playground equipment
Jobs
Licences and registrations
- Apply for or renew a taxi driver licence
- Apply for or renew a taxi vehicle licence
- Apply for or renew a taxi operator licence
- Apply for or renew a personal licence
- Designated premises supervisor
- Apply for or renew a premises licence
- Apply for a temporary event notice
- Apply for or renew an animal welfare licence
- Register a food business
- All other licences and registrations
Make a payment
- Pay your Council Tax
- Repay a housing benefit overpayment
- Pay your rent
- Pay a parking fine
- Pay a fixed penalty notice
- Pay a general invoice
- Pay a planning fee
- Pay a licensing fee
- Pay your Eastbourne BID invoice
Planning and building control
- Building control charges
- Find planning applications
- Comment on a planning application
- Apply for pre-application planning advice
- Apply for planning permission
- Apply for building regulations
- Do I need planning permission?
- Report a planning breach
- Report unauthorised work on protected trees
- Search local land charges
Planning policy
- Emerging Lewes Local Plan
- Eastbourne Local Plan 2019-2039
- Community Infrastructure Levy (CIL)
- All planning policy
Pollution
Seafront and harbour
- Find tide times
- Apply for a beach hut
- Find, or report a problem with public toilets
- Report damage to playground equipment
- Report broken glass or other hazards
- Report needles and drug waste in a public place
- Report litter, leaves or weeds on the street
Streets and parking
- Pay a parking fine
- Find car parks in Eastbourne and Lewes district
- Find, or report a problem with public toilets
- Report a pothole to East Sussex Highways
- Report a street light issue
- Report an abandoned vehicle
- Report litter, leaves or weeds on the street
- Report graffiti and vandalism
- Report a dog bin issue
- Report a dead animal in the Lewes district
- Report a dead animal in Eastbourne
- Report a dangerous building or structure
- Report broken glass or other hazards
- Report needles and drug waste in a public place
- Report overgrown hedges and vegetation in the Lewes district
- Report overgrown hedges and vegetation in Eastbourne
- Report untidy flower beds in the Lewes district
- Report untidy flower beds in Eastbourne
- Report damage to playground equipment
You may also find useful:
- A-Z of key services
- Keep in touch
- Council offices
- Information in alternative formats and languages
- About ELLIS - your intelligent chatbot
- Sign in or register for My Account
- If you are new to using websites and would like tips on using the internet, read our Help to get online page
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Last modified on 09 October 2024