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Repay housing benefit overpayment

If you are overpaid Housing Benefit you will normally have to repay it

We will write and tell you what your correct benefit is and how much the overpayment is.  We will either ask you to repay the amount in full, or we can deduct the overpayment from any future payment you receive from us.

Visit our housing benefit overpayments page for more information.


Repay a housing benefit overpayment to Lewes District Council

Pay a housing benefit overpayment online

Paying your housing benefit overpayment online is easy, secure and convenient. Make a payment to Lewes District Council:

Pay Lewes District Council

Other ways to pay

Pay housing benefit overpayment by telephone

Paying by telephone is convenient with our 24 hour automated payment line. Call 0800 023 7080. Calls to this number are free from a UK landline, but charges may apply from mobiles.

Pay housing benefit overpayment by online banking or standing order

Our bank account details for Lewes District Council are:

Lloyds Bank
Sort code: 30-80-12
Account: 10298260

You must include your overpayment invoice number against the payment or standing order. If paying by standing order, please ensure you set up your arrangement to debit your bank account at least 5 banking days before your instalment is due to us.

Pay housing benefit overpayment by post

You can send payment to:

Customer First
6 High Street
Lewes
BN7 2AD

Cheques should be made payable to Lewes District Council. Please make sure you quote your overpayment reference number on the reverse. Post dated cheques are not accepted.

Do not send cash through the post.

Pay a housing benefit overpayment at your local shop by PayPoint

You can pay your housing benefit overpayment using your barcode that can be found on your invoice at any outlet displaying the PayPoint logo, using cash only.

Pay a housing benefit overpayment at the Post Office

You can pay at any Post Office by cash or cheque.

Repay a housing benefit overpayment to Eastbourne Borough Council

Pay a housing benefit overpayment online

Paying your housing benefit overpayment online is easy, secure and convenient. Make a payment to Eastbourne Borough Council:

Pay Eastbourne Borough Council

Manage your account online

You can now view your account balance, instalment plan and payments online using our Self-Service portal. Sign in to the Eastbourne Borough Council self-serve portal or find out how to register.

Other ways to pay

Pay housing benefit overpayment by telephone

Paying by telephone is convenient with our 24 hour automated payment line. Call 0800 288 8097. Calls to this number are free from a UK landline, but charges may apply from mobiles.

Pay housing benefit overpayment by online banking or standing order

Our bank account details for Eastbourne Borough Council are:

Lloyds Bank
Sort code: 30-80-12
Account: 10712168

You must include your overpayment invoice number against the payment or standing order. If paying by standing order, please ensure you set up your arrangement to debit your bank account at least 5 banking days before your instalment is due to us.

Pay housing benefit overpayment by post

You can send payment to:

Customer First
Town Hall
Grove Road
Eastbourne
BN21 4UG

Cheques should be made payable to Eastbourne Borough Council. Please make sure you quote your overpayment reference number on the reverse. Post dated cheques are not accepted.

Do not send cash through the post.

Pay a housing benefit overpayment at your local shop by PayPoint

You can pay your housing benefit overpayment using your barcode that can be found on your invoice at any outlet displaying the PayPoint logo, using cash only.

Pay a housing benefit overpayment at the Post Office

You can pay at any Post Office by cash or cheque.

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