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Council Tax and Housing Benefit Citizen Access portal

If you are a resident of Lewes district or Eastbourne, you can now register for our new Citizen Access portals.

Citizen Access allows you to find your Council Tax payment history, set up Direct Debits, tell us about a change of address and make a claim for Housing Benefit and/or Council Tax Reduction. You can also notify us of changes if you already claim and view your Benefit entitlement, payments and letters.

Important: If you had a website My Account before January 2024, you will need to re-register before using your Citizen Access portal. You will then be able to sign in to Citizen Access on this Login page. Please read our registration guidance first.

Coming soon:

• My Account Phase 2. Phase 2 will allow you to track applications, requests and reports you have made using the online forms on our website.