Strong progress in social housing recognised in Eastbourne

The Regulator of Social Housing, a government body that oversees standards and drives improvement, awarded Eastbourne a C2 rating for its commitment to delivering quality housing services and its proactive approach to improvement. Ratings range from C1, the highest award, to C4, which signals serious failings. A C2 places Eastbourne among the top third of local authorities in England.

Councillor Peter Diplock, Cabinet Member for Housing, said:

"This result is a clear recognition of the dedication and hard work shown by our housing teams.

"The regulator's findings confirm that Eastbourne is moving in the right direction. The improvements in repairs, safety and complaints handling are very encouraging, and we will continue to build on this momentum. I'm also pleased that the regulator highlighted how we listen to and actively involve our tenants. "

During the Cabinet meeting today (December 10), councillors noted that tenant satisfaction with repairs, home safety and complaints handling now exceeds national benchmarks.

The regulator also praised Eastbourne's focus on preventing homelessness, which has reduced demand for temporary accommodation and associated costs. Inspectors also endorsed a plan for further service improvements and a wider housing strategy developed in partnership with other East Sussex authorities.

Councillor Diplock added:

"We are ambitious for the future. This is a strong foundation, and our goal is to achieve the highest rating possible. The journey ahead is exciting and will deliver lasting benefits for our tenants and communities."

 

More ways to receive our news

• Keep me posted. Sign up to receive news and alerts from Eastbourne council by email
• Our Social media