Help using this website

Solutions to common mistakes and further help with how to use the website.

What is My Account?

My Account is a completely free online service that allows you to keep track of a wide range of council run services.

Help with user name, password and account activation problems when signing into My Account.

Read our privacy notice when signing up for My Account, which explains why we collect your personal data in order to provide our online services

Guide to using our online forms and some of our most commonly asked questions.

Find out how to report a fault with this website

Access information about your Council Tax, Housing Benefit, Business rates and landlord accounts, all in one place.