Visit our offices
We can take in documents and letters, signpost you to other organisations and charities, and offer basic advice.
If we can't help with your query, and you don't have a phone or device available to go online with or to contact us yourself, then you can use the phones inside and outside our receptions.
Other ways to contact us
You can find information about all our services by searching our website or going to our Contact us section. You can also report problems online without needing to call us or visit our offices. Additionally, if you're out and about, you can use our Report It phone app to tell us about street problems.
Chat with us online
Ask us questions by using our new intelligent chatbot, ELLIS. As the chatbot is available 24/7 from any page on our website, you can use ELLIS at any time to suit you.
If you do need to contact us during office hours with a complex request or something that may need human intervention, then ELLIS can connect you to a live chat with one of our advisors. The live chat service is available between 8.30am - 5pm, Monday to Friday.
High Street - Lewes
6 High Street
Lewes
BN7 2AD
High Street, Lewes reception services and opening times
Our new reception at 6 High Street Lewes is open from 9am to 5pm, Monday to Friday. We provide limited services here for dropping off documents, responding to basic enquires and signposting to relevant organisations and services.
Disclaimer: this map may not be accessible to some users. View 6 High Street in Google Maps instead.
Eastbourne Town Hall
Town Hall
Grove Road
Eastbourne
BN21 4UG
Eastbourne Town Hall reception services and opening times
Although our Eastbourne Town Hall is open from 9am to 5pm, Monday to Friday, this is with a reduced staffed reception where the Council will only be present from 10am to 2pm. Outside of these hours, although Council staff won't be present at reception, other services continue to take place, i.e. Registrars and room bookings. We provide limited services only for dropping off documents, responding to basic and short enquires, and signposting you to relevant organisations and services.
Our reception space is very small and not in a private setting, so please bear this in mind if you are bringing others with you or want to discuss sensitive matters.
We do also have a phone both inside and outside the reception. You can use one of these to contact the council if you don't have a phone or device available to contact us with yourself.
You may also find useful:
Disclaimer: this map may not be accessible to some users. View Eastbourne Town Hall in Google Maps instead.
Saxon House - Newhaven
Council Office
Saxon House
Meeching Road
Newhaven
BN9 9QX
Saxon House opening times
Our reception at Saxon House, Newhaven is open from 10am to 2pm, on a Tuesday and Thursday only. We provide limited services here for dropping off documents, responding to basic enquires and signposting to relevant organisations and services.
Our reception space is very small and not in a private setting, so please bear this in mind if you are bringing others with you or want to discuss sensitive matters.
We do also have phones inside the reception. You can use one of these to contact the council if you don't have a phone or device available to contact us with yourself.
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