Revenues & benefit Specialist Advisor - Digital and Data
Salary: £29,563 to £37,938
Hours: 37 hours per week
Location: Eastbourne Borough and Lewes District Councils
Contract: Permanent
Closing Date: 29/06/2025 at 12:00
Interviews: TBC
An exciting opportunity has arisen to join Revenues and Benefits (Data & Automation) Team as a Specialist Advisor. We are a dynamic and multi-talented team responsible for dealing with Rents, Council Tax, Business Rates and Housing Benefit Overpayments and we are looking for someone to assist within the Data & Automation environment.
Your duties will include but not limited to:
- Managing and dealing with complex cases. Acting as a single point of contact providing customer focused specialist Rents advice.
- Working with the Senior Specialist Advisor to ensure compliance to statutory regulations and professional codes of practice
- Providing training where required to the operational teams
- Managing and reporting on projects relating to the improvement of the service
With good communication skills, you will be proactive and have a strong commitment to the provision of excellent customer service. You will be results driven with a willingness to assist others within the team whenever possible.
How to apply
Please note, we do not accept CVs submitted without a fully completed online application form.
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